Case Study

Breaking Online Sales Records During a Global Pandemic

Learn how we broke online sales records for a high-end jewelry brand with a creative luxury brand marketing campaign.

The Client

Marli New York

Marli New York designs high-end jewelry pieces for consumers who call the world their home. Hand-crafted rings, bracelets, and necklaces made of 18-karat gold and responsibly-sourced diamonds are adored by generations. W.Bradford planned and launched a creative holiday and jewelry branding campaign to boost online sales for the design brand, in addition to building the brand’s follower base across social media channels.
Marli Holiday Case Study
Marli Holiday Case Study

The Task

Spark Holiday Sales Amid a Global Pandemic

The luxury jewelry brand asked W.Bradford to develop and launch a holiday campaign that showcased the versatility of its pieces with effortless styling and stacking ideas. Ultimately, the holiday campaign should encourage online purchases and in-store visits, especially among gift purchasers. The campaign would be launched during the COVID-19 pandemic, so content should be smart, creative, and tasteful in order to resonate with target audiences during sensitive times.

The Campaign

Winter Wonderland, Reimagined

Already familiar with Marli New York’s audience, W.Bradford recognized an opportunity to inspire customers with a campaign that celebrated the magic of adventure. Our jewelry branding team organized and managed a photo and video shoot inspired by picturesque ski slopes, glamorous chalets, and blissful mountainside retreats. Stunning product shots displayed beautiful pieces from all of Marli New York’s jewelry collections and how they can complement one another to spur cross-selling opportunities.

The “Mix & Match” holiday campaign transported homebound audiences to the slopes for the adventure of a lifetime — a welcomed distraction during the global pandemic. Social media and email marketing content presented styling recommendations inspired by the audience’s passion for travel and style in a bold new way. The campaign shared jewelry combinations for daring days on the slopes, relaxing days indoors, and intimate occasions anywhere in the world, resulting in record-breaking holiday sales for Marli New York.

W.Bradford also recognized an opportunity to establish the Marli New York brand’s relevance with influencers, further accelerating the campaign’s success in generating online sales.
Marli Holiday Case Study
Marli Holiday Case Study

The Results

Record-Breaking Holiday Sales

The “Mix & Match” campaign generated strong engagement among audiences across all marketing channels. Follower counts grew across Instagram, LinkedIn, Facebook, and Twitter, affirming the strength behind the campaign’s visuals, copy, and calls to action.

Website metrics, particularly those related to online sales, saw the most significant growth as a result of an intelligently-designed campaign landing page and the luxury brand marketing campaign. The total number of website visitors and average time spent on the website increased across the board, contributing to major rises in transactions and revenue.

Noteworthy Stats

Here are some highlights from the holiday campaign


Increase in ecommerce conversion rate compared to previous holiday campaign


Increase in online transactions compared to previous holidy campaign


Increase in revenue via online sales compared to previous holiday campaign


Social Media Impressions


New Organic social media followers


Average email open rate
Marli Holiday Case Study
Marli Holiday Case Study
Marli Holiday Case Study

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